S4M Stars – Janis Ramos, Head of Customer Success Americas

By Nawal Es-sdiqui S4M Stars Comments Off on S4M Stars – Janis Ramos, Head of Customer Success Americas

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We’re a growing team, dedicated to making S4M the leading drive-to-store platform worldwide. Every day, we create, code, design and improve our services to give our customers the best experience possible. At S4M, we love what we do and the people we do it with. Spotlight on Janis, our Head of Customer Success Americas in Miami!

What does it mean to be Head of Customer Success Americas?
As HCS, I’m responsible for maximizing customer satisfaction and engagement with S4M’s products or services, while managing a team within the US territory.

How would you describe yourself?
I’d say I’m hardworking, persistent, and always up for a challenge!

If you could switch positions with a colleague, who would it be and why?
Traders! I would love to see our platform’s evolution and how we achieve our strategies and tactics.

What’s your most useful skill?
Organization.

What’s the craziest object you have on your desk?
Hold onto your seats! It’s Khaleesi on a dragon bubblehead 😁

Who’s your favorite historical character?
Hedy LaMarr. She’s the one who invented the tech behind today’s wi-fi. Impressive, right?

And your favorite superhero?
Sailor Moon.

What do you like most about your job?
Easy, the people!

What can we find in your fridge?
A lot of leftovers. I haven’t been cooking much these last 3 months!

Connect with Janis on LinkedIn.

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